Month-to-date progress
0%
Active pipeline
Daily focus
Today's Briefing
Compose Briefing
1Sales
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📅 Yesterday
Sales figures
Remarks about yesterday
📊 Traffic counter
SA assigned will check the counter, select Tally/Not Tally and add comments in the staff view after the briefing.
Products sold last night
🗓 Today
Appointments today
Client pipeline
No active leads
⌚ TUDOR — Interest list
Interest list reviewed
2Daily Focus — What should the Duty Manager talk about today?
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Yesterday's daily focus
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Current weekly focus
Not set
3Marketing
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Upcoming events
VM display units outside of boutique
Marketing updates
HubSpot, email & ad-hoc social media
SA will confirm all three in staff view after briefing:
① HubSpot — all tickets & deals reviewed and up to date
② Email inquiry — checked and actioned
③ Ad-hoc social media campaign — updated and reached out to
① HubSpot — all tickets & deals reviewed and up to date
② Email inquiry — checked and actioned
③ Ad-hoc social media campaign — updated and reached out to
📱 Mobile phone — messages checked & actioned
⏳ Same SA as HubSpot will check messages and confirm in staff view
4TO DO LIST
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SA in charge of all tasks today:
Manager selects Yes/No for each task. Assigned SA confirms and adds comments in staff view.
5Training
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📰 SINCERE WATCH | DAILY INTELLIGENCE
Read today's watch industry news before briefing the team
Briefed team on today's industry intelligence
Role Play
🎓 Coach
👤 Coachee
Coach and Coachee can both add their feedback in staff view after the session.
6Customer Service
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Settings
Monthly target
Syncs to Google Sheets. Update at start of each month.
Security
PIN changes sync to Google Sheets so all devices are updated.
6 PM reminder
Enable browser notifications to receive a 6 PM SGT alert if today's briefing hasn't been published.
PIN Management
Changes sync immediately to all devices
Boutique & team PINs
Changes sync to Google Sheets immediately. All devices pick up the new PIN on next load.
Operations Overview
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30-day briefing log. Tap any cell to read that day's briefing. Green = submitted · Red = missed · Amber = pending · Blue = holiday
Today's status
Briefing
🏮 Mark as Holiday / CNY Closure
Select which day to mark as closed. Streak is protected for days marked within 3 days of closure.
Add client lead